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Wholesale Terms and Conditions - V1.2

Please read these Terms and Conditions and then complete the 

Agreement and Acceptance Form at the bottom of this page

Application and Entire Agreement

  1. These Terms and Conditions (V1.2) will apply to the purchase of the goods detailed in our quotations / sales invoices or website orders (Goods) by the buyer (you or Customer):

    1. Customer Name: - as entered in the acceptance form at the end of these Terms and Conditions

    2. Customer Trading as: - as entered in the acceptance form at the end of these Terms and Conditions

    3. Customer Shipping to Address: - as entered in the acceptance form at the end of these Terms and Conditions

    4. Customer Contact Number: - as entered in the acceptance form at the end of these Terms and Conditions

    5. Customer Email Address: - as entered in the acceptance form at the end of these Terms and Conditions

  2. Earthly Creations Wholesale (ECW or we) is a Trading Name of Earthly Creations located at FlexSpace, Unit 14 Roman Way, South Hykeham, Lincoln, LN6 9UH

  3. These Terms and Conditions will be deemed to have been accepted by you when you accept them or the quotation or sales invoices or from the date of any delivery of the Goods (whichever happens earlier) and will constitute the entire agreement between ECW and you.

  4. These Terms and Conditions and the quotation or sales invoices (together, the Contract) apply to the purchase and sale of any Goods between ECW and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.


  1. A "business day" means any day other than a Saturday, Sunday or bank holiday in England and Wales.

  2. The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.

  3. Words imparting the singular number include the plural and vice-versa.


  1. The description of the Goods is set out in our sales documentation (website/ sales invoices), unless expressly changed in our quotation or sales invoice. In accepting the quotation or sales invoice you acknowledge that you have not relied upon any statement, promise or other representations about the Goods by us. Descriptions of the Goods set out in our sales documentation are intended as a guide only.

  2. ECW can make any changes to the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements.


Ordering, Price and Discounts

  1. Orders can be placed with ECW if the following ways:  Website, email, phone call, Wholesale Interactive Live (WIL) and Public Facebook Live sessions.

  2. If an item order are placed via a Public Facebook Live session then any discount offered on the live session will not be awarded but instead your agreed Wholesale Discount (see below) will be applied. 

  3. The price (Price) of the Goods is listed in our quotations or sales invoice at the date of your order or such other price as we may agree in writing.

  4. If the cost of the Goods to ECW increases due to any factor beyond our control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to delivery rates, ECW can increase the Price prior to delivery.

  5. Any increase in the Price under the clause above will only take place after we have told you about it.

  6. Prices will be listed as RRP (our standard sales prices) and your Wholesale Discount applied to all orders / sales invoices created.

  7. The Wholesale Discount (as detailed in this agreement below) will be applied at order placement and can be subject to change / review with 14 days’ notice in writing to you.

  8. The Prices quoted are exclusive of any fees for packaging and transportation / delivery which will be added and detailed on all orders / sales invoices.

  9. The Price shown on invoices and the website are inclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority. The VAT element of each ordered item will be shown on all invoices supplied.

  10. VAT at the current rate will be applied / shown on all orders / sales invoices how every created (Website / Sales Invoices).

  11. The wholesale discount (Wholesale Discount) is set at 35% from the published or stated list / RRP price.  This Wholesale Discount may change from time to time as detailed in this agreement.

  12. The Wholesale Discount will be applied directly to all sales invoices and against orders placed via the Website when using the supplied unique Discount Code (to be supplied after this contract is in place).

  13. The Discount Code must not be shared with any other third party. If we discover that this has happened this will cause an immediate termination of this agreement.

  14. The minimum order value (Minimum Order Value) is set at £30 ex VAT and after Wholesale Discount has been applied.  Orders placed at below the minimum order value will not attract the Wholesale Discount applied but ECW maybe able to offer other discounts as discussed at the time of order placement.

  15. There is no discount applied on delivery / postal charges.


Cancellation and Alteration

  1. Details of the Goods as described in the clause above (Goods) and are set out in our sales documentation / sales invoices are subject to alteration without notice and are not a contractual offer to sell the Goods which is capable of acceptance.

  2. The quotation or sales invoice (including any non-standard price negotiated in accordance with the clause on Price (above) is valid for a period of 14 days only from the date of invoice or order unless expressly withdrawn by us at an earlier time.

  3. Any Goods ordered directly in for you as a result of a specific request for such Goods can not be cancelled unless ECW confirms in writing that this is acceptable.

  4. Subject to point 3, either of us can cancel the order for any reason prior to your acceptance (or rejection) of the quotation or sales invoice.



  1. We will invoice you for the Goods ordered at the time of order placement either via a directly submitted order with us or via a Wholesale / Public Facebook sale.

  2. If we have invoiced you, you must pay the Price within 1 day of the invoice date or otherwise according to any credit terms agreed between us or if you have an existing Open Basket invoice with us.  Open Baskets operate in accordance with out standard Open Basket terms and conditions as detailed on the Earthly Creations Website and as seen here

  3. If you have ordered goods via the website, payment must be made at the time of order placement via the website cart payment process unless an open basket invoice in in place in which case the website ordered items will be added to your open basket invoice and the website order will be cancelled to stop duplicate orders.

  4. You must make payment even if delivery has not taken place and / or that the title of the Goods has not passed to you.

  5. If you do not pay within the agreed payment periods as set out above, we have the right to suspend any further deliveries to you and without limiting any of our other rights or remedies for statutory interest, charge you interest at the rate of 5% per month above the base rate of the Bank of England from time to time on the amount outstanding until you pay in full.

  6. Time for payment will be of the essence of the Contract between ECW and you.

  7. All payments must be made in British Pounds unless otherwise agreed in writing between us.

  8. Both parties must pay all amounts due under these Terms and Conditions in full without any deduction or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.



  1. We will arrange for the delivery of the Goods only to the Customer Address as specified in this agreement.

  2. Subject to the specific terms of any special delivery service, delivery can take place at any time of the day and must be accepted at any time between 8 am to 6 pm (as controlled via the delivery service used)

  3. Delivery will be via Royal Mail or Parcel Force using their Tracked 24-hour next business day service.

  4. If you are not able to take delivery of the Goods we may, at our discretion and without prejudice to any other rights:

    1. store or arrange for the storage of the Goods and will charge you for all associated costs and expenses including, but not limited to, transportation, storage and insurance; and / or

    2. make arrangements for the redelivery of the Goods and will charge you for the costs of such redelivery; and/or

    3. after 15 business days, resell or otherwise dispose of part or all of the Goods and charge you for any shortfall below the price of the Goods.

  5. If redelivery is not possible as set out above, you must collect the Goods from the nominated local delivery service office.

  6. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. We will not be liable for any delay in delivery of the Goods that is caused by a circumstance beyond our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

  7. We can deliver the Goods by instalments, which will be invoiced and paid for separately. Each instalment is a separate contract. Any delay in delivery or defect in an instalment will not entitle you to cancel any other instalment.

  8. If Goods are delivered by instalments each delivery will incur the standard delivery charge at the rate prevailing at the time of sending.


Inspection and Acceptance of Goods

  1. You must inspect the Goods on delivery.

  2. If you identify any damages or shortages, you must inform us in writing within 3 days of delivery, providing details of the damages / issues.  Please note that we will require pictures of any damaged items, and this includes the primary box the Goods were shipped in in the case we have to make a claim against the delivery company.

  3. Other than by agreement, we will only accept returned Goods if we are satisfied that those Goods are defective and if required, have carried out an inspection.

  4. Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them.

  5. We will be under no liability or further obligation in relation to the Goods if:

    1. if you fail to provide notice as set above; and/or

    2. you make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or

    3. the defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or

    4. the defect arises from normal wear and tear of the Goods; and/or

    5. the defect arises from misuse or alteration of the Goods, negligence, wilful damage or any other act by you or any third parties.

  6. You bear the risk and cost of returning the Goods back to us unless otherwise agreed.

  7. Acceptance of the Goods will be deemed to be upon inspection of them by you and in any event within 3 days after delivery.


Risk and Title

  1. The risk in the Goods will pass to you on completion of delivery.

  2. Title to the Goods will not pass to you until we have received payment in full (in cash or cleared funds) for: (a) the Goods and/or (b) any other goods or services that we have supplied to you in respect of which payment has become due.

  3. Until title to the Goods has passed to you, you must (a) hold the Goods on a fiduciary basis as our bailee; and/or (b) store the goods separately and not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; and/or (c) keep the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery.

  4. As long as the Goods have not been resold, or irreversibly incorporated into another product, and without limiting any other right or remedy we may have, we can at any time ask you to deliver up the Goods and, if you fail to do so promptly, enter any of your premises or of any third party where the Goods are stored in order to recover them.



  1. ECW can terminate the sale of Goods under the Contract where:

  1. you commit a material breach of your obligations under these Terms and Conditions;

  2. you are or become or, in our reasonable opinion, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors;

  3. you enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors; or

  4. you convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.

Limitation of Liability

  1. Our liability under the Contract, and in breach of statutory duty, and in toit, misrepresentation or otherwise will be limited to this section.

  2. Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.

  3. If we do not deliver the Goods, our liability is limited, subject to the clause below, to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.

  4. Our total liability will not, in any circumstances, exceed the total amount of the Price payable by you.

  5. We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:

    1. any indirect, special or consequential loss, damage, costs, or expenses; and/or

    2. any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or

    3. any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or

    4. any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or

    5. any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.

  6. The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.


  1. All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).

  2. Notices will be deemed to have been duly given:

    1. when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;

    2. when sent, if transmitted by email and a successful transmission report or return receipt is generated;

    3. on the fifth business day following mailing, if mailed by national ordinary mail; or

    4. on the tenth business day following mailing, if mailed by airmail.

  3. All notices under these Terms and Conditions must be addressed to the most recent postal address or via the email address as notified to the other party.

Data Protection

  1. When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Customer.

  2. The parties agree that where such processing of personal data takes place, the Customer shall be 'data controller' and ECW shall be the 'data processor' as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.

  3. For the avoidance of doubt, 'Personal Data’, 'Processing', 'Data Controller'« 'Data Processor' and 'Data Subject' shall have the same meaning as in the GDPR.

  4. ECW shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these Terms and Conditions or as requested by and agreed with the Customer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party's purposes.

  5. ECW shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict "need-to-know" basis and only under the same (or more extensive) conditions as set out in these Terms and Conditions or to the extent required by applicable legislation and/or regulations.

  6. ECW shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about ECW’s approach to data protection are specified in its Data Protection Policy, which can be found on Earthly Creations website . For any enquiries or complaints regarding data privacy, you can e-mail:


Circumstances Beyond the Control of Either Party

  1. Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.

No Waiver

  1. No waiver by us of any breach of these Terms and Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.


  1. If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).

Law and Jurisdiction

  1. These Terms and Conditions shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Terms and Conditions (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

End of Terms and Conditions

Agreement and Acceptance Form for these Terms and Conditions
Buy completing, signing and checking the "I agree to Terms and Conditions" check box in
the form below you accept and agree with the details as laid out in the above Terms and Conditions.

Thank you for signing this form.

You will receive an email from us containing more info together with your Discount Code.

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