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What You Need to Know

 

Website Prices

Prices are correct at the time of publication on the website and some items may be subject to discounts as shown from time to time.

Website Payment Methods

When paying via the website you have a number of choices including:

  • PayPal

    • However, if you do intend to use PayPal and we have already sent you an invoice via PayPal please use the Payment link shown on the invoice so that your payment links to your invoice.

  • Klarna

    • (note min £30 invoice value for pay in 3 option)

    • See full details below

  • Clearpay

  • Apple Pay

  • Direct Bank Payment (BACs)

  • and all major Credit and Debit cards (see below). 

You will be presented with these payment options when you checkout.

 

Payment of PayPal sent invoices via the website

  • It is now possible to pay your PayPal generated invoice via the website but you need to advise us if this is something you would like to do as we need to upload the details and advise its there and provide you with a unique invoice link.  

  • You can see any uploaded invoices via this page Customer Invoices.

  • Any questions please make contact here.

Facebook Live prices

The prices shown on the items during a Facebook live are as stated and we do not get into a live discussions on price changes unless we decide to offer an item at a lower price on the night.

Klarna Payment Option

PLEASE NOTE - Update from Klarna (Feb 2024) regarding new Klarna Payment Checkout Process.

Why does it look different when I shop with Klarna?

  • Klarna has introduced a new and improved purchase flow that makes shopping with Klarna a consistent experience wherever you choose to pay. The flow is also more secure by introducing a new login process. 

  • We’re also aiming to make your purchase experience as consistent as possible in terms of payment methods. Therefore you might see some new payment methods available in the check-out, in order for you to choose how to pay regardless of where you shop. 

Why do I need to login to a Klarna account?

  • You will need to sign up for a Klarna account once – to verify and set up your account. You can also save your preferences and favourite payment method for any future purchases.

Will you remember me next time?

  • Klarna will remember you on your device. This will make your purchase experience shorter and easier for future purchases. You can always choose to opt out from being remembered by updating your settings in the Klarna app. 

How do I choose how to pay?

  • After you choose Klarna and authenticate with your account, you’ll see a screen where you can choose if you want to pay today, later or if you’d like to finance your purchase. Note that the payment methods can vary depending on the merchant.

  • If you’ve saved a payment method as your favourite earlier, you’ll be presented with this one in your next purchase. Regardless if you have a favourite payment method or not – you can always choose to change the payment method in the flow. Please note that this feature will not be available in Finland due to the consumer credit legislation. 

Payments information

Pay in 3 instalments

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Select the Klarna option and enter your debit or credit card information.

  • A new way to pay that's an alternative to a credit card.

  • 3 instalments gives you flexibility to shop without interest or hidden fees.

  • Not making your payment on time could affect your ability to use Klarna in the future.

  • Debt collection agencies are used as a last resort.

 

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply. [www.klarna.com/uk/terms-and-conditions]

 

About Klarna

Pay online or in the app

Review your latest purchases and make payments in the Klarna app or online.

 

Safe and secure

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorised purchases.

Frequently asked questions

Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.

  • More than 150 million shoppers are using Klarna.

  • 450,000 retailers are working with us worldwide.

  • We’re one of Europe’s largest banks and we’ve been powering online checkouts for over 15 years.

Klarna's Pay in 3 is an unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply. [www.klarna.com/uk/terms-and-conditions]

Earthly Creations - Clear In 3

The Earthly Creations Payment Plan

For larger single items over £200 we offer a payment plan scheme to help you spread the cost.  Please note that the payment plan offer does not extend to a total order value of more than £200 made up of lower value items but is only offered on higher priced single items greater than or equal to £200. Also note that no interest is charged with regard to this payment offering. 

Clear In 3 works by dividing the cost of the item (plus postage and insurance where required) by three and making the first of the three payments as a non refundable deposit with the first invoice we send you on the night of the live. 

 

The remaining two payments must be made over the following next two months (or sooner if you wish) and again against the invoice we send. 

The invoice will show the due dates for the remaining 2 payments.

We are of course happy for you to pay more on the first invoice but the total must be paid by the listed due date on the invoice. 

The product will only be shipped once all payments have been made.

Key Notes

  • You are entering in to a contractual agreement to pay the full agreed amount and we assume that you will honour your commitment to make the other payments.

  • This is not a credit agreement but rather a promise to pay the full amount over a given time period.

  • If for any reason you decide that you cannot make the full payment you must contact us as soon as possible.

  • If we agree that you will not make the total payment and or in fact do not want the item any longer, we will of course cancel the invoice and repay any monies paid less the non refundable deposit amount.

  • If you do not believe you can make the full payment over the period or are not happy to loose the non refundable deposit payment or if you cant afford the full amount please do not enter into a payment plan with us.

  • NOTE - This is not the PayPal pay in three scheme as that is a direct PayPal offer linked to your PayPal account and where PayPal is offering you credit over three months.

Clear In 3 - Worked Example

Item plus postage totals £350 and the invoice date is 20th of Oct.

  • Invoice raised for £350 on the 20th of Oct.

  • Minimum non refundable deposit to be paid is £350/3 = £116.66 and must be paid within 12 hours of invoice receipt unless otherwise agreed with us (i.e. the £116.66 must be paid by the 21st of Oct. 

    • Again you can pay more on the first invoice but you must pay the min contracted deposit as listed on the invoice.  Please advise if you want to pay more so we can adjust the invoice.

  • The following month another payment must be made for £116.66 (or more as wanted).

    • In this example  this would on the 21st of November.

  • In month three the balance of the total invoice (£116.66 in this example) must be paid. 

    • This would be due on the 21st of December.

  • Once the total item value has been paid the item will be dispatched.

  • The minimum agreed and contracted amount is the value of the first payment so in this example we would keep £116.66 if the order were cancelled before all payments were made. 

Please contact us if you would like to discuss Clear In 3 in more detail.

Open Baskets - Workings and Terms and Conditions

  • Once you have paid your first invoice in full (we do this just to make sure that you are both real and can pay as we have been let down in the past) you will be able to take advantage of our open basket system.

  • We can hold your basket and invoice open for up to 4 weeks from invoice date for a non-refundable minimum £20 deposit per £100 of basket value.  Therefore, if you add to your basket over the open 4 week period, we will ask you for extra deposits to cover the increasing invoice value based on £20 deposit for each £100 basket value. 

  • Please note that all deposits paid are none refundable.​

  • Worked Example
    • We review and agree and will then edit the invoice to allow the open basket minimum part payment of £20 and update the invoice due date to the agreed date or a date 4 weeks from the invoice date.

      • Note that the £20 will count towards your total invoice payment but if the invoice is not paid the deposit will be kept.

      • Note that postage will be added at £6.80 (correct as of 01/01/2023) even if you only have a few items as open baskets tend to have higher values and more items than a single invoice paid in the live night and as such we try and cover this off from the outset.  If however your invoice value remains low and the size and weight of the parcel to be sent means a lower value postage would be due, we will adjust the invoice accordingly.

    • You then pay the £20 open basket min deposit charge within 12 hours and we will hold the basket open for you until you pay (within the 4 week period).​

    • You can continue to add items to your basket over the 4 week open basket period and you will receive invoice updates as we add any new claims you make.

    • If you basket value starts to increase, for every £100 basket value we expect a £20 deposit charge to be paid which is non-refundable.  We will advise you of this on each invoice update.

    • If you do not pay within the agreed invoice due date and or do not make contact reference payment, after the due date and if the invoice has not been paid in full then the items will be returned to the stock and your invoice cancelled and all deposit money kept. 

    • Also note that if any items are put back during the course of the open basket invoice period, we reserve the right to cancel the deposit already paid and request that deposit value again to cover admin costs and to encourage people to only claim what they can afford.  In essence your invoice will have a "put-back" charge added to it equal to the deposit already paid.  We will of course review this on a case by case basis as we know sometimes events happen beyond you control. 

Prices and VAT

All items sold include VAT where applicable and at the current rates that apply at the time of the sale. 

The invoice you receive will show inclusive of VAT prices together with the VAT value for the whole invoice.

Our VAT Registration Number  GB 408 9599 46

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Prices and Payment Options

Prices and Payment plans: Store Policies
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